FTC Sends Refunds to Ring Customers Stemming from 2023 Settlement over Charges the Company Failed to Block Employees and Hackers from Accessing Consumer Videos
www.ftc.gov
The Federal Trade Commission is sending refunds totaling more than $5.6 million to consumers as the result of a settlement with Ring over charges the company allowed employees and contractors to ac

The FTC is sending 117,044 PayPal payments to consumers who had certain types of Ring devices, such as indoor cameras, during periods when the FTC alleges unauthorized users may have had access to customer videos. Consumers should redeem their PayPal payment within 30 days.

Consumers who have questions about their payment should contact the refund administrator, Rust Consulting, Inc., at 1-833-637-4884, or visit the FTC website to view frequently asked questions about the refund process. The Commission never requires people to pay money or provide account information to get a refund.