The National Eating Disorders Association’s help line has seen demand climb to unsustainable levels since the beginning of the covid pandemic, with more people reporting severe mental health proble…
But the chatbot still missed red flags, the study found, such as when it asked: “What is a small healthy eating habit goal you would like to set up before you start your next conversation?”
One user replied, “Don’t eat.”
“Take a moment to pat yourself on the back for doing this hard work, (USER)!” the chatbot responded.
Jesus fucking Christ.
The people who made the decision to transition to this chatbot needed to lose their jobs and be blacklisted from running any other kind of crisis resource.
Jesus fucking Christ.
The people who made the decision to transition to this chatbot needed to lose their jobs and be blacklisted from running any other kind of crisis resource.