I have attempted to change my password on Firefox, Chrome and Edge on Windows and Safari and Firefox on IOS. All I get is a spinning circle and no change in my PW. Not sure if anyone else has encountered this issue. I sue upper lower case, numbers and special characters of varying lengths to no avail. Not sure if anyone else has encountered this issue.
Quick Q. When you were putting your email address into the login page to click
forgot password, did you happen to use a few uppercase characters?Never clicked forgot password. I know my password, I just wanted to change to be a bit shorter to see if I could log in using Firefox on IOS since I presently can’t. It was a thought on another strand that I brought up.
I followed the link in the e-mail and attempted to change my PW and all I got was a spinning circle to no change.