Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’
www.theguardian.com
Super fund boss and Google Cloud global CEO issue joint statement apologising for ‘extremely frustrating and disappointing’ outage

A week of downtime and all the servers were recovered only because the customer had a proper disaster recovery protocol and held backups somewhere else, otherwise Google deleted the backups too

Google cloud ceo says “it won’t happen anymore”, it’s insane that there’s the possibility of “instant delete everything”

  •  Mossy Feathers (They/Them)   ( @MossyFeathers@pawb.social ) 
    96•5 months ago

    They said the outage was caused by a misconfiguration that resulted in UniSuper’s cloud account being deleted, something that had never happened to Google Cloud before.

    Bullshit. I’ve heard of people having their Google accounts randomly banned or even deleted before. Remember when the Terraria devs cancelled the Stadia port of Terraria because Google randomly banned their account and then took weeks to acknowledge it? The only reason why Google responded so quickly to this is because the super fund manages over $100b and could sue the absolute fuck out of Google.

    •  Pechente   ( @Pechente@feddit.de ) English
      30•5 months ago

      This happened to me years ago. Suddenly got a random community guidelines violation on YouTube for a 3 second VFX shot that was not pornographic or violent and that I owned all the rights to. After that my whole Google account was locked down. I never found out what triggered this response and I could never resolve the issue with them since I only ever got automated responses. Fuck Google.