It means “Our incompetence, intransigence, sunk cost fallacy, decision making and hiring idiocy are utterly out of control, and we think this is your problem, not ours. Sorry for the inconvenience.”
Conversely: “Our incompetence, intransigence, sunk cost fallacy, decision making, and hiring idiocy have prevented you from ever possibly working with us. Sorry for the convenience.”
It means “Our incompetence, intransigence, sunk cost fallacy, decision making and hiring idiocy are utterly out of control, and we think this is your problem, not ours. Sorry for the inconvenience.”
Conversely: “Our incompetence, intransigence, sunk cost fallacy, decision making, and hiring idiocy have prevented you from ever possibly working with us. Sorry for the convenience.”
RIP Mitch.