So I downloaded 3 different versions of John Wick 4 at this point… 4k h265 from PsO, the same from CONTiNENTAL and the 1080p from CONTiNENTAL.

I even tried “optimizing” it for TV via Plex…

It just doesn’t play on my TV… On my PC via Plex Web it does play but no matter what I do, it doesn’t on my TV. Everything else plays perfectly fine.

I have the Samsung S95B and I know it doesn’t support DoVi, but other titles that have DoVi do play and just use HDR10 if that’s available.

The 1080p CONTiNENTAL doesn’t have any HDR and doesn’t play either.

What am I missing?

EDIT: I found out that the AC3 audio codec is broken for me with the german language. It shows as AC3 Stereo and doesn’t work. But the AC3 5.1 in english does work flawless…i need to find out how to change the audio codec of the german track for eAC3 or DAC for example.

  • Logs would be found in the folder you set up for your plex config (not media) for example mine is in /data/docker/plex. I have found Tautulli is the easiest way to view logs for myself but not sure if you have that set up.