PhilipTheBucket ( @PhilipTheBucket@ponder.cat ) to

Technology@lemmy.zipEnglish · 1 year ago

The future of customer service is here, and it's making customers miserable

www.businessinsider.com

3

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The future of customer service is here, and it's making customers miserable

www.businessinsider.com

PhilipTheBucket ( @PhilipTheBucket@ponder.cat ) to

Technology@lemmy.zipEnglish · 1 year ago

3

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of people frustrated.

Chat

Che Banana ( @The_Che_Banana@beehaw.org )
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1 year ago
Because there is no profit in servicing customers. They have your money, and the longer it takes for you to access it the more it makes for them.

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