PhilipTheBucket ( PhilipTheBucket@ponder.cat ) to

Technology@lemmy.zipEnglish · 2 years ago

The future of customer service is here, and it's making customers miserable

www.businessinsider.com

The future of customer service is here, and it's making customers miserable

www.businessinsider.com

PhilipTheBucket ( PhilipTheBucket@ponder.cat ) to

Technology@lemmy.zipEnglish · 2 years ago

Businesses are turning to AI chatbots to deal with customer service. The new tech saves them money, but it's leaving a lot of people frustrated.

Chat

Che Banana ( The_Che_Banana@beehaw.org )
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2 years ago
Because there is no profit in servicing customers. They have your money, and the longer it takes for you to access it the more it makes for them.

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