- cross-posted to:
- canada@lemmy.ca
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I always completely rip my info on the box when I return a package, you should always do it.
How does the package get returned? Your name and address are on the return label.
With all the returns I’ve had from Amazon Canada, a driver comes to my door. I don’t even have to put the item in a box, but I will put it back in the original packaging if I still have it. My personal info is never on the original packaging.
They collect it, and that’s that.
What? I’ve never had that experience I always have to put it in a box print a label and get it to a UPS store. Also Amazon Canada.
Maybe it depends on the area?
I’ll get an email like this the morning they come to pick up, usually the next day:
I bring my amazon items to UPS or Purolator as-is, they scan a QR code I have on my cell phone for the return, they take care of boxing it and everything, I get my refund 1h after scanning. I don’t know if they print a separate label for each items or put it in a crate for return? But yeah… they might print a label and stick it on the item?
This is the best summary I could come up with:
Ottawa resident Arthur Stewart said he was “surprised” and “concerned” to learn a package he returned to Amazon’s fulfilment centre in Mississauga, Ont., was recently being sold at a liquidation store in Toronto — with the shipping label showing his full name, home address and phone number clearly visible.
He’s one of several Amazon shoppers CBC identified whose returned items were being sold at Toronto liquidation stores with their personal information still clearly visible on the packaging — putting them at risk of identity theft, a prominent privacy expert says.
Top Binz, which has two stores in Scarborough and another in Thornhill, buys truckloads of returned and overstocked items from Amazon and other online retailers through a distributor, reselling them to the public at low prices.
But a former provincial privacy commissioner says the situation raises concerns about how online retailers like Amazon — as well as the other companies involved in the liquidation of returned items — are handling personal data.
Spokesperson Barbara Agrait said the company has contracts with “reputable liquidators” that require them to remove customers’ personal information before re-selling, as well as “robust processes” and regular audits to ensure compliance.
Vito Pilieci, a spokesperson for the Office of the Privacy Commissioner of Canada, said the federal watchdog hasn’t received any complaints about the personal information of online shoppers being on display at liquidation stores.
The original article contains 1,053 words, the summary contains 224 words. Saved 79%. I’m a bot and I’m open source!
wait until this guy hears about phone books… we used to have our full names, home addresses, and phone numbers printed in books that got delivered directly to every home in the city.
