Over the last few days I’ve had issues connecting my SN30 controller. It seems to connect (the paired light is on on the controller, and Steam recognises it) but none of the inputs are recognised.
Weirdly enough this only seems to be the case whilst it’s docked. Undocked, the Deck lets me use it as normal. I’ve tried both the Xbox and Switch pairing modes on the controller, with the same result.
I just tried pairing a regular Pro controller and it worked perfectly. So the issue seems to specifically be with the SN30. Has anyone else had issues, or do you have any suggestions to fix this?
*Edit: Updating the controller firmware has fixed this it seems! Over the last few days it has connected to my Steam Deck straight away, and also now seems to know when the Deck has been turned off which is cool, and subsequently turns itself off. I’m using the Xbox connection method.
I wonder if the dock is perhaps emitting interference?
Aside from maybe reorientating the dock, maybe try updating the SN30 firmware?
Perhaps, but then why can the Pro controller connect without issue? 🤔
I’ll try updating the firmware and see if that makes any difference!
I’ve also had this issue with both of my SN30 Pro+ controllers but haven’t really found a reliable fix. Sometimes it works if I connect it undocked, and then plug the Deck into the dock, but that doesn’t always work. It’s a shame because it used to work great!
Updating the controller firmware fixed things for me! Give that a try