cross-posted from: https://lemmy.dbzer0.com/post/17618684

Forced arbitration means any legal disputes you may have with Discord must be resolved through a single third party mediator, who 99% of the time is chosen by, and will rule in favor of, the corporation/Discord. This effectively removes all your legal rights as a consumer, because arbitration decisions are legally binding and non-appealable.

The new ToS goes into effect April 15th, 2024.

YOU CAN OPT OUT OF ARBITRATION. You must email arbitration-opt-out@discord.com BEFORE MAY 15TH (30 days after ToS effective date) with your username stating that you wish to opt out of the arbitration clause. Once May 15th passes you are bound to arbitration with Discord forever.

Opt-out before it’s too late.

  • Even simpler: don’t do Discord.

    I was invited to some Discord chatroom once: when I hit the website, the list of blocked scripts in uBlock Origin was longer than my arm. That was all I needed to close the tab immediately. I don’t need to run 500 trackers from sketchy advertisement companies to join a glorified IRC chatroom with enough emojis and color to put an epilepsy sufferer in danger.

    •  Jako301   ( @Jako301@feddit.de ) 
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      303 months ago

      I’m not really sure what you did, but it certainly wasn’t just opening discord.

      I just tried it and there isn’t a single third party script in the browser version according to Ublock and noscript, there are only three scripts activ in total, all from different Discord subdomains. Maybe a few more if there are media links in the chat.

      If you look through the blocked connection requests they are also all made from the same source, namely the Discord science API, their internal data collector.

      The Discord homepage has a Google integration and a few embedded YouTube videos, but it’s hard to find a website that doesn’t have some form of Google scripts.

      Heck I don’t even want to defend Discord here, but ia call bullshit on your story.

        •  Jako301   ( @Jako301@feddit.de ) 
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          383 months ago

          “Hardmode” is just a fancy name for blocking all 3rd party scripts, which there aren’t even any to block here in the first place. What does happen is that two of the three Discord domains get flagged and blocked:

          One is Discord.gg which is the Websocket to get and sent events, so it’s needed for functionality.

          The other is Discordapp.net which is pretty much their media server.

          If you block all 3rd party scripts, frames and connections, then yes, your number of blocked items will shoot up into the hundreds. But if you knew what you are doing and just took a look at what was actually blocked, you would realise that it all was just requests for media and profile pictures. Even with fully enabled hardmode, there wasn’t a single request from a 3rd party advertiser or data broker, not even Google.

          Your arrogance for using hardmode is completely unfounded if you don’t even know what it really is blocking. All you are doing is looking at a number go up and are patting yourself on the back for it.

          • Thank you for your service.

            There’s an element of privacy fatalists around here who require no evidence for their claims and will doggedly ignore any evidence to the contrary. While I think zero-trust is a proper approach to security problems, propagandizing the technical aspect with hearsay and falsehood is useless.

            Many tolerate it thinking we share a common enemy, but they’re wrong. Ignorance is the enemy, and tolerating it is why the community of privacy advocates is being swallowed by the much much larger community of online conspiracy brokers. Anyway, thank you for not tolerating it and doing your part.

  • For anyone who didn’t click into the original post and whose client didn’t include its text, here are the instructions for opting out:

    Opt-out. You can decline this agreement to arbitrate by emailing an opt-out notice to arbitration-opt-out@discord.com within 30 days of April 15, 2024 or when you first register your Discord account, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with the terms of these paragraphs. If you opt out of these arbitration provisions, Discord also will not be bound by them.

    Note that the forced arbitration clause applies only to Discord users in the US. The class action waiver appears to apply regardless.

    This is also not a new addition to their TOS, but it does appear to require opting out again even if you already did, and to grant an additional opt out opportunity if you didn’t.

    • Do you have anything to prove that? I’m serious, This feels like it shouldn’t be binding but I can find no legal reasons or information that it wouldn’t be, and I would really like to find that.

      Seems ludicrous that a company can be like “OK STARTING IN 30 DAYS NO SUING US ALLOWED. IF YOU DON’T SPECIFICALLY TELL US WITHIN THOSE 30 DAYS THAT YOU MIGHT SOMEDAY NEED TO SUE US THEN YOU NEVER CAN FOREVER.” But then a lot of stuff here is ludicrous.

      • That is the case for all of Europe and most of the rest of the world. That’s why that ToS change is only for US customers.

        My country only considers electronic signatures made by our national ID cryptographic signature system to be legally binding in contracts. A ToS without that and just an agree button can only be used to set rules within that platform here. In a court a ToS is basically meaningless.

        Fun fact: Our online voting system works on the same principle.

  • I’m NO LAWYER but it seems to apply to US residents only? EU has their own provisions written down where discord begrudgingly follows the laws there. But for non-eu non-us people this doesn’t seem to apply to us. “‍IF YOU’RE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS. PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT:”

    For folks who will continue using discord, and that’s probably most folks, it would be a good time to change your account email to an alias if you haven’t already. They have clearly stated they are about to get sketch AF.

    •  Wes_Dev   ( @Wes_Dev@lemmy.ml ) 
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      273 months ago

      If a company does something bad, you can sue to fix it.

      Suing sets legal precedent and forces all companies to abide by the ruling, more or less.

      But now if a company tricks you out of your right to sue by putting arbitration clauses in everything, then you can’t sue. You can only have a (hopefully) impartial third part tell the company to stop doing something specifically to you. The company is still free to keep doing the thing to everyone else, and their arbitration doesn’t affect any other companies also doing bad things.

      There are other issues too.

    • https://www.wipo.int/amc/en/arbitration/what-is-arb.html

      Essentially, arbitration waives your right to sue the company in any capacity and instead requires all legal disputes to be resolved by a 3rd party mediator hand picked by the company.
      You can guess how often these arbitrators rule against the companies that pay them (Spoiler: it’s not often)
      It’s used as a get-out-of-jail-free card for companies to basically have legal immunity from any kind of consequences, as all their customers must arbitrate and get told to suck eggs. Arbitration is legally binding and not appealable. It also conveniently keeps the corporate dirty laundry out of the court systems, because arbitration is private, confidential and closed-doors.

      You can also watch one of Louis Rossmann’s latest rants about ToS changes and arbitration being forced down users’ throats suddenly without warning: https://www.youtube.com/watch?v=AddtrV6UFFs

  •  Fijxu   ( @Fijxu@programming.dev ) 
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    133 months ago

    Can I ask how this is going to affect other countries outside the US? I do not want to accept something that I do not really know how to handle because it doesn’t really apply to my country.