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petsoi ( petsoi@discuss.tchncs.de )  to Linux@lemmy.ml · 2 years ago

Firefox UX: On Purpose: Collectively Defining Our Team’s Mission Statement

blog.mozilla.org

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Firefox UX: On Purpose: Collectively Defining Our Team’s Mission Statement

blog.mozilla.org

petsoi ( petsoi@discuss.tchncs.de )  to Linux@lemmy.ml · 2 years ago
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On Purpose: Collectively Defining Our Team’s Mission Statement – Firefox UX
blog.mozilla.org
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How the Firefox User Research team crafted our mission statement Firefox illustration by UX designer Gabrielle Lussier Like many people who work at Mozilla, I’m inspired by the organization’s ...
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  • boredsquirrel (he) ( boredsquirrel@slrpnk.net ) 
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    2 years ago

    We plan to run programmatic research to reduce risk in decision-making so that users benefit when our stakeholders translate user insights into product development.

    What the hell is that supposed to mean?

    Edit: I see the point of studies, which are not needed. But especially, feeding users stuff their stakeholders want, is a crazy thesis.

    Their users are their biggest stakeholders, arent they? Or is it Google?

    That phrasing tells me its Google.

    • cmgvd3lw ( cmgvd3lw@discuss.tchncs.de ) 
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      2 years ago

      1000023612

    • ProgrammingSocks ( ProgrammingSocks@pawb.social ) 
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      2 years ago

      Sounds like extremely veiled speak for “we are going to test things out on random users to see how much bullshit they can accept”

    • ivy ( 1917isnow@lemmy.ml ) 
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      2 years ago

      It means they want to use telemetry to understand which features are used, to change how they deploy features. Since it’s related to investment I wouldn’t be surprised if it means more intrusive stuff like Pocket rather than their subtly irritating changes to bookmarks being worked out better.

      I don’t need feature developement streamlining based on user surveillance. I need options to disable features which are built based on a serious user feedback system if I don’t need them.

      Best thing about Floorp is how it lets you swap between layouts of the browser itself to me

      • acockworkorange ( acockworkorange@mander.xyz ) 
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        2 years ago

        You got me curious, but now I’m puzzled:

        The source code for Floorp is mostly public

        What does it mean by “mostly”?

        • ivy ( 1917isnow@lemmy.ml ) 
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          2 years ago

          You’re gonna want librewolf most likely

        • ivy ( 1917isnow@lemmy.ml ) 
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          2 years ago

          Fake open source idk. Look i put up with a lot of shit from cutting edge japanese developers

    • sabreW4K3 ( sabreW4K3@lazysoci.al ) 
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      2 years ago

      They’re going to be doing more A/B testing.

    • Engywook ( Engywuck@lemm.ee ) 
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      It’s similar to AI regurgitated crap.

    • Ada ( ada@lemmy.blahaj.zone ) 
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      2 years ago

      They’re going to use LLMs to analyse user usage data to make things better?

      • boredsquirrel (he) ( boredsquirrel@slrpnk.net ) 
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        2 years ago

        I dont think LLMs are used for that

    • monsterpiece42 ( monsterpiece42@reddthat.com ) 
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      2 years ago

      I mean it pretty clearly says that User insights will be put into development and user benefit is first.

      …will that happen? Well. Probably not. But I hope so.

  • darkphotonstudio ( darkphotonstudio@beehaw.org ) 
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    No matter how stupid the management is, I’ll still use FF over Chrome. Even so, Mozilla is lost in their own bullshit. That “workshop” is like some crap from kindergarten. Just make a good browser ffs. They can’t get it through their thick skulls that the browser isn’t the destination, it’s the means to getting there.

  • Possibly linux ( possiblylinux127@lemmy.zip ) 
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    They really could use some better leadership

    People use Firefox because it isn’t Chrome. That’s the biggest usecase.

    • fine_sandy_bottom ( fine_sandy_bottom@discuss.tchncs.de ) 
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      What a silly thing to stay.

      Crafting a team mission statement was much less of an exercise in wordsmithing than I might have assumed. Instead, it was an exercise in aligning on the bigger questions of why we exist and who benefits from our work. I walked away with a better understanding of the value our team brings to Mozilla, a clearer way to articulate how our work ladders up to the organization’s mission, and a deeper appreciation for the individual perspectives of our team members.

      This is exactly what “better leadership” looks like, and it’s how Firefox will remain a compelling alternative to Chrome.

      • Possibly linux ( possiblylinux127@lemmy.zip ) 
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        2 years ago

        What they need is a business plan. Right now they aren’t inspiring confidence

        • fine_sandy_bottom ( fine_sandy_bottom@discuss.tchncs.de ) 
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          Nonsense, they have a business plan, it’s just not what you personally would like to see.

          It’s just plain arrogant to presume you know better than an entire team of people with the tech and business acumen to develop a “business plan”.

  • 𝘋𝘪𝘳𝘬 ( Dirk@lemmy.ml ) 
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    2 years ago

    Management blabla without any real outcome as always.

    People, THIS is where your donations go to.

    • drwankingstein ( drwankingstein@lemmy.dbzer0.com ) 
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      I stopped donating a long time ago, mozilla has proved time and time again to squander it. Firefox is on the brink of death despite having a large amount of funding available, and they keep focusing on other trash endeavors.

  • sabreW4K3 ( sabreW4K3@lazysoci.al ) 
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    My only gripe about this is that they’re not committed to being open. Literally every link from the UX team is locked behind a login.

  • onlinepersona ( onlinepersona@programming.dev ) 
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    2 years ago

    Kinda love it how Mozilla went from being about a good browser to a corporate sponge for Google money. Truly enshittified.

    Anti Commercial-AI license

    • Possibly linux ( possiblylinux127@lemmy.zip ) 
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      I’m pretty sure they are not making much in the way of money. That’s part of the problem.

      • drwankingstein ( drwankingstein@lemmy.dbzer0.com ) 
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        They make lots of money, Mozilla publishes their tax returns. Between mozilla nonprofit and mozilla corp they are very healthy in funds. In 2021 mozilla foundation, and the corporates it owns, had 1.1 billion USD in assets

        • JustARegularNerd ( JustARegularNerd@aussie.zone ) 
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          I looked at this at first and thought “What? 1.3 million? That’s crazy low what the heck” then I saw “in thousands” and I can’t help but agree.

      • onlinepersona ( onlinepersona@programming.dev ) 
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        2 years ago

        500 million per year from Google is “not much”? Or are you referring to something else?

        Anti Commercial-AI license

        • BroChiMinh ( BroChiMinh@lemmy.blahaj.zone ) 
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          2 years ago

          Well, think of the poor CEO… /s

  • kbal ( kbal@fedia.io ) 
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    2 years ago

    What the Firefox User Research team is doing: Translating team-focused product development insights into human-centered global public expert strategic knowledge to reduce risk.

    What I would rather see it do: Whatever is necessary to get the url bar selection behaviour on linux fixed.

  • NigelFrobisher ( NigelFrobisher@aussie.zone ) 
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    2 years ago

    At least any time they waste workshopping pointless mission statements is time they can’t spend inflicting UX pseudo-science on us.

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