- cross-posted to:
- technology
- cross-posted to:
- technology
Real-time voice modification tech seeks to reduce stress in call center staff.
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I bet if the bank did not do shit things to its customers it would not have need for this.
that’s true, but usually the bank’s policies/systems were not decided upon by the minimum-wage call handler who is being abused down the phone.
This is moree appropriate sitting a boring dystopia with this one: https://feddit.nl/post/16883082
Based on the title, I thought it would just bleep out the customer voice. That would certainly not make the customer less angry. 🙃
