I’m planning to buy my first car, but I’m seeing a lot of brands implementing policies that seem to take advantage of their customers. Things like requiring extra subscriptions for basic features, tracking driving habits, and forcing unnecessary data collection have me worried. Are there any car brands out there that don’t engage in these types of anti-consumer practices? I’m looking for a reliable company that respects its customers in the long run. Any advice would be appreciated!

  • I would get a late-model Toyota and call in via the SOS button to disable the telematics. It’s a documented process and isn’t like pulling teeth. A company that respects through-and-through doesn’t really exist.

    Find a model that has what you want and doesn’t use any phone apps.

    The car itself is more important. You can trade powertrain dependability for a nicer interior with a Kia, you can get superior packaging in a Honda, etc. Options also vary between trims, etc.

  • There is no company that does not engage in anti-consumer data collection practices. Mozilla tried to rank them a couple of years ago, but they couldn’t because every single brand got an F on their grading rubric. That being said, anything can be airgapped if you’re handy. Just disconnect the antenna(e) and you should be golden.

    In regards to reliability, Toyota is and has been the golden standard. Mitsubishi/Nissan/Honda are a mixed bag. Stellantis has been a complete shitshow for a long time. VAG and BMW tend to be reliable, but expensive to fix. Ford and GM tend to be unreliable, but cheap to fix. Hyundai has improved massively over the past 20 years, and now has several models built like tanks, but also several that continue to be tire fires.

    I don’t know what your means are, but I’d get something small and budget oriented for a first car. Smaller cars are generally safer and cheaper, and lower engine power will help make the car more controllable in adverse conditions. If you have the option, a manual gearbox is cheaper to own, and it’s a good skill to learn.

    Edit: Also, don’t buy a car the first year of a generation or a model. Don’t buy a car on a rainy day. Do wait until the end of the month/quarter/year if buying from a dealership. Do find a local, independent mechanic who is reliable and trustworthy.

  • I have a 2024 Mitsubishi Mirage, which is really a 2012 Mirage with new body panels. It has a screen but no functions without plugging in a phone, and practically everything is implemented as non-computerized as possible.

      • A far better option will be the 1st gen hyundai kona electric (2018 model i think). If memory serves me right, the 1st gen did not have connected tech features because it had no inbuilt connectivity. It is also a proper modern EV with a ~40kWh and 64kWh battery options which will give much more usable range (200-400km depending on the battery size and usage pattern)