• popcar2 ( popcar2@programming.dev ) 
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      1 year ago

      Proton’s official account said the company was “alerted by a CERT that certain accounts were being misused by hackers in violation of Proton’s Terms of Service,”

      Proton’s CEO later announced that the accounts were reinstated, following another post by the company that said the company does “stand with journalists,” but that it “cannot see the content of accounts and therefore cannot always know when anti-abuse measures may inadvertently affect legitimate activism.”

      Sounds reasonable to me? It’s not a good look but it sounds like they quickly re-instated the closed accounts. The article title is misleading.

      • Forbo ( Forbo@lemmy.ml ) 
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        1 year ago

        The only reason they reinstated the accounts was because people blew them up on social media. If the appeals process failed them, it will definitely fail the average joe who doesn’t have the same level of influence online.

        I’ve been a paying Proton user for years, and had already been looking for the exit, but this is the straw the broke the camel’s back. Using Nym for my VPN now, looking to migrate my other services soon.

    • Fontasia ( Fontasia@feddit.nl ) 
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      1 year ago

      This does feel like a random lash out after this story, the reports of the CEO earlier this year and the reports that they were going to move out of Switzerland.

      Let’s just randomly punch down at something the vast majority of our users wouldn’t trust already?

      I’d understand writing something like this if they were about to launch their own messenger product. But even then, this article doesn’t offer anything new.