I put a lot of work into writing up decent documentation and SOPs and making them available. Does anyone read them? Pfft, not if my work chat history is any indication. Constantly getting pinged for basic-ass questions I’ve already answered thoroughly when I wrote up the docs and SOPs.
And I’ll go ahead and make sure you get another copy of that memo. Mm-Kay?
Right?
On this last one, I did send the link to the documentation and copy/pasted the relevant bit from it in my reply.
Wonder if hyper-personalized pamphlets would be considered “professional”?