Not sure if it’s still the case, but they used to be a reseller for a lot of TLDs (I think via eNom), rather than directly selling the domains themselves. It caused issues with slow support since you’d open a ticket with them, then they’d have to open a ticket with their upstream provider and relay any replies. It was a pain.
I mean, I still use them, mostly because I do not see a strong enough reason to transfer my domains, given how much of a pita that would be.
I’ve heard good things about Gandi, but it’s not my first hand experience so wouldn’t vouch for that. GoDaddy looks fancy but I remember from a while ago they were really into upselling on bloody everything, which is annoying.
So at the end of a day, NameCheap kinda works fine :)
Until their system shits itself and you need to contact support. Then it’s absolutely horrendous.
Still use them though, they are fine.
Not sure if it’s still the case, but they used to be a reseller for a lot of TLDs (I think via eNom), rather than directly selling the domains themselves. It caused issues with slow support since you’d open a ticket with them, then they’d have to open a ticket with their upstream provider and relay any replies. It was a pain.
I’m sorry to hear their support is terrible, I recommended them to many people. What is a better alternative?
I mean, I still use them, mostly because I do not see a strong enough reason to transfer my domains, given how much of a pita that would be.
I’ve heard good things about Gandi, but it’s not my first hand experience so wouldn’t vouch for that. GoDaddy looks fancy but I remember from a while ago they were really into upselling on bloody everything, which is annoying.
So at the end of a day, NameCheap kinda works fine :)
Truth. GD charges for SSL for fucks sake.
@sisyphean @ddnomad
I don’t know if it’s better, but I use iwantmyname and porkbun for domains.
Neither of them have shutdown and sold to squarespace out of the blue, so that’s a plus.