I’m pretty sure this is illegal? They have to accept my GDPR request, and they certainly can’t block me from reporting that it isn’t working, for them to accept it.
- abff08f4813c ( @abff08f4813c@kbin.social ) 8•11 months ago
they certainly can’t block me from reporting that it isn’t working, for them to accept it.
Is r/help run by admins? I can’t remember.
Anyways, while I agree that they can’t ignore your request for your data under the GDPR, i don’t think there’s a law saying that they have to acknowledge their website being broken. Technically it’s fine for their system to be broken as long as you’re able to submit a GDPR request (even if only by email), unfortunately.
- magnetosphere ( @HappyMeatbag@beehaw.org ) English8•11 months ago
This might help: How to Complain to the Data Protection Authority When Your Rights Have Been Violated
If you’re in the US (but outside of California) you’re screwed, though.
- Kotking ( @Kotking@mastodon.social ) 5•11 months ago
@JackGreenEarth Yeah, I saw message like on day 20 and they have memo that “download link works 7 days, please reply if you can’t download” well I replied once, twice, trice and send email to support. Only after I send email I got working link. So don’t bother with Reddit, direct email will go through other channels. And you are forced to login on reddit to download.
- const_void ( @const_void@lemmy.ml ) 3•11 months ago
keeping communities safe
Lololololol
- AnonymousLlama ( @AnonymousLlama@kbin.social ) 2•11 months ago
Hopefully just a temporary issue but seeing how they’ve handled stuff over the past few months, it wouldn’t surprise me if part of their GDPR download was busted
- zhunk ( @zhunk@beehaw.org ) 1•11 months ago
I was able to download mine a week or two ago