Surprised individuals and small-business owners can’t pay rent or make payroll, and no one ever explains what they did wrong.

  • But there are almost always red flags — transactions that appear out of character, for example — that lead to the eviction. The algorithmically generated alerts are reviewed every day by human employees.

    I doubt the “reviewed every day by human employees” part. The whole thing smacks of algorithms running unmonitored.

    •  Hirom   ( @Hirom@beehaw.org ) 
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      11 months ago

      I guess these algos are monitored but given benefit of the doubt. Few understand the system and/or would risk going against the system’s recommandations of fear of getting blamed.