• 5 Posts
  • 13 Comments
Joined 1 year ago
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Cake day: May 2nd, 2025

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  • The mods can verify on a patching level, but I’d assume it should work. Adobe lets you use any account on at least two devices logged in simultaneously. The GenP guide only mentions the account should be in no way associated with any genuine Adobe subscriptions or your real identity/details. If you do encounter issues though, it’s super easy to make and verify a brand new account for your new PC. And you’ll have to patch the apps with the latest GenP version regardless after installing, no matter what account you use (again, as long as it’s never been associated with any genuine subscriptions)



  • This issue is explained in the GenP Guides Troubleshoot Section:

    FAILED / RETRY / ERROR CODE 304

    If you encounter any of the above errors when attempting to install an app, follow these steps:

    Ensure that you are logged in as an Administrator and that CC is running with Administrator privileges.

    Go Menu > File > Quit Creative Cloud, then reopen CC as Administrator and attempt the installation again

    Alternatively, restart your device, reopen CC as Administrator, and try installing the app again.

    Check the Cloud Activity icon, if it has a red dot, this may indicate the cause of your error.

    Ensure that you have enough disk space to install the required app. This means not only meeting the minimum system requirements but also allowing for additional disk space that temporary installation files will use, as well as for stored app data which Adobe places on your main C: drive regardless of the chosen installation location.

    Confirm that you have the latest version of Visual C++ installed, both x86 and x64 versions must be installed. If you already have the latest versions, repair your existing installs and restart your device when prompted. Visual C++

    If the issue persists, use the CC App Uninstaller Tool to either repair or uninstall and reinstall CC. CC App Uninstaller Tool

    You don’t need to uninstall any apps, ignore that initial part of Adobe’s instructions. Instead, open the tool, select “Repair” and let it run, then restart your device and repatch CC with GenP.

    If the error persists, use the Uninstall option instead. Let the process complete, restart your device, reinstall CC, and repatch CC with GenP.



  • I’ve been having the same issue on the Advanced method Host File updater, keeps saying that on the log. I made sure to change the GenP file path to where GenP is in my Downloads (C Drive) and I made sure the folder and Downloads itself has full admin access on all my admin accounts.

    But the updater task works just fine when it uses the backup URLS, so I’ve kinda just let it be since it still works. Plus since I’ve now started using Wintrust on Premiere and Photoshop (Acrobat blocks popups great just patching with GenP), I’ve not really used the hosts file anymore anyway.