I’m certain my login info is correct as I’m able to login from a browser. It just says incorrect login. I see that only a few instances are listed by default but I assume we can just type in an instance if it’s not listed.

  •  PriorProject   ( @PriorProject@lemmy.world ) 
    1•1 year ago

    Issues I’ve heard of in the last few days:

    • I’ve heard that Jerboa returns incorrect-login on passwords that contain a comma. Try changing your password via the web-ui if it contains one.
    • I’ve heard that Jerboa returns incorrect-login on passwords longer than… 60 characters I think?
    • Jerboa is confused. Force-stop it in application settings or restart your phone. Weird half-logged in states can happen in the face of network interruptions, and Jerboa never self-recovers. You have to kill it. It doesn’t SOUND like this is happening to you, but can’t hurt to restart Jerboa.
    • I assume your account was working and approved, both the web ui and jerboa will return incorrect login if your account is pending admin approval (not every server requires admin approval… but the ones that do have an approval step have a delay before your account is available.