Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana ( @Corgana@startrek.website )

TechnologyEnglish • 9 months ago

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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana ( @Corgana@startrek.website )

TechnologyEnglish • 9 months ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

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Ilovethebomb ( @Ilovethebomb@lemm.ee )
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4•9 months ago
That’s a lot more effort than I’m willing to go to.
- intensely_human ( @intensely_human@lemm.ee )
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  1•9 months ago
  It’s the price you pay for not paying the price

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