Corgana ( Corgana@startrek.website ) to

TechnologyEnglish · 3 years ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana ( Corgana@startrek.website ) to

TechnologyEnglish · 3 years ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

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TheRtRevKaiser ( TheRtRevKaiser@beehaw.org )
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3 years ago
We’ve started asking folks to post archive links if they want to help folks get around a paywall, as there’s some question about Beehaw’s legal liability if we’re posting the full article on the site.

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