Corgana ( Corgana@startrek.website ) to

TechnologyEnglish · 3 years ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana ( Corgana@startrek.website ) to

TechnologyEnglish · 3 years ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

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SpectralPineapple ( SpectralPineapple@beehaw.org )
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3 years ago
I don’t know what you mean. That is just common practice in websites like this because of copyright law. If the law changes, the practice will probably change as well.

Technology

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