Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana ( @Corgana@startrek.website )

TechnologyEnglish • 9 months ago

184

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana ( @Corgana@startrek.website )

TechnologyEnglish • 9 months ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

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intensely_human ( @intensely_human@lemm.ee )
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1•9 months ago
It’s really only a copyright problem if they’re making money from it right?
- HobbitFoot ( @HobbitFoot@thelemmy.club )
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  1•9 months ago
  No. It is worse if they try to make money on it, but a profit motive isn’t necessary.

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