A little rant for this Saturday about a stupid usability problem which will never get fixed.

    • I’ve encountered this in two places. One was way back in the day on Runescape where they shuffled the keys after every press. The other was much more recently with a bank that had them shuffled randomly on page load, but not moving between key presses. Annoyingly, this bank allowed only logging on to their web service via a 4-digit PIN—not any sort of real password/passphrase.

      • maybe it’s time to switch bank?? This is something I feel really bad with NA banks, in my home country Taiwan, we had 12 digits pins in 2007 before I immigrate to Canada. Now it’s 2023 and most banks debit pin is still fucking 4 digits. (good thing the online banking allows longer passphrases in recent years now. ) I don’t carry debit cards unless I need to get some cash, otherwise the phone wallet app is the way to go.

        • I actually have switched banks, though not because of this. I was with the bank in question for a long time because they had a really excellent value proposition in terms of very high savings interest rates and not having charges for things like international transactions. Plus, legally I’m pretty sure the bank is liable for any money I might lose because of being hacked, not me.

          This was in Australia, not NA, for what it’s worth.