Linux Mint 22 Will Include Preinstalled App for Matrix - OMG! Ubuntu
www.omgubuntu.co.uk
Linux Mint 22 will include a Matrix web client preinstalled when released later this year. The IRC-based desktop chat app Linux Mint has been building,

tl;dr :

  • Hexchat IRC client app development stopped
  • Linux Mint team was building IRC client to replace Hexchat
  • The team tried Matrix and liked it
  • Linux Mint’s communication channels are moving from IRC to Matrix
  • The desktop app will be named Matrix to avoid confusion
  •  lemmyreader   ( @lemmyreader@lemmy.ml ) OPEnglish
    7•5 months ago

    I still think forums are the best way to handle support. Even phpBB is better than any chat. Have a bot alert a chat channel that the project team hangs out for every new topic or something, if that’s a concern.

    Giving the users the choice to have IRC and a forum sounds nice to me. Forums for the longer conversations and be able to look up things with a search engine, and IRC for quick questions and informal chat.

    •  cerement   ( @cerement@slrpnk.net ) 
      22•5 months ago

      the issue isn’t so much with IRC, XMPP, Matrix, or Discord per se (aside from Discord having its own issues) – it’s that every dev/org/group is trying to use a chatroom as a replacement for support channels, wikis, knowledgebases, FAQs, forums, announcements, mailing lists, etc.

      [as the meme states: “I don’t want to join your fucking Discord server just to get basic information that should be on a proper website instead of hidden away in the archives of a fucking chatroom”]