I sent in two phones for an offered $1600 total promotional bill credits.
One phone rejected, for the reason: “won’t power on”. I videoed myself opening the box on the returned phone, pressing the power button, and turning the phone on, booting into Pixel setup.
The other, Spectrum is trying to give me $200 credit for.
I spent hours on the phone with support from both of these scam companies. Do not deal with either of them, you have been warned.
I’d probably take them to small claims court. It’s the only option you have at this point and they are counting on you not doing it. Or maybe you can find a lawyer with too much time on their hands that wants to take up a class action lawsuit.