I sent in two phones for an offered $1600 total promotional bill credits.

One phone rejected, for the reason: “won’t power on”. I videoed myself opening the box on the returned phone, pressing the power button, and turning the phone on, booting into Pixel setup.

The other, Spectrum is trying to give me $200 credit for.

I spent hours on the phone with support from both of these scam companies. Do not deal with either of them, you have been warned.

  • I’d probably take them to small claims court. It’s the only option you have at this point and they are counting on you not doing it. Or maybe you can find a lawyer with too much time on their hands that wants to take up a class action lawsuit.

  •  seang96   ( @seang96@spgrn.com ) 
    link
    fedilink
    English
    42 months ago

    The other day I got an email from spectrum

    (1) change to your status

    The email was an ad for their TV select service. They are scummy on every level. I had them come to fix my internet like 8 times since I get lagged out of online games hourly and sometimes every 10 minutes. I even had one say everything is fine, if I call again they’d charge me.

    Absolutely can’t wait till a fiber company supports my home.

  • My only issue with Spectrum Mobile is they recently raised my 1 GB monthly call AND data plan (which all but two months in the last 6 years i’ve gone over for an extra $15 a pop) from $14 to 19 dollars.

    I bought and paid off a Galaxy S10 6 years ago. I’m golden.

    I think of all the extra thousands of dollars I spent over the years having Verizon phones and service, feel like I won the lottery.

    •  jcarax   ( @jcarax@beehaw.org ) 
      link
      fedilink
      English
      22 months ago

      So you’re paying $19 for 1GB and unlimited text/voice, plus another $15 most months for overages?

      You can get 2GB with unlimited text/voice for $10/mo or $96/yr ($8/mo paid upfront) through US Mobile. You get your choice of Verizon, T-Mobile, or I believe they’re adding AT&T very soon. You can add a rollable GB for $2 a pop, but I’m not 100% sure you can if you pay up front for a year of the $8/mo price.

      They also have a 10GB and unlimited plans for less than you’re paying, if I’m understanding your statements correctly.