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 sabreW4K3   ( @sabreW4K3@lazysoci.al )  to Technology · 8 months ago

VPN firm says it didn’t know customers had lifetime subscriptions, cancels them

arstechnica.com

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  • cross-posted to:
  • technology@lemmy.zip
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VPN firm says it didn’t know customers had lifetime subscriptions, cancels them

arstechnica.com

 sabreW4K3   ( @sabreW4K3@lazysoci.al )  to Technology · 8 months ago
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  • cross-posted to:
  • technology@lemmy.zip
“We acknowledge that notifying users after the deactivation was a poor experience…”…
  •  flatbield   ( @furrowsofar@beehaw.org ) 
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    8 months ago

    No you probably sue them both.

    •  mic_check_one_two   ( @mic_check_one_two@lemmy.dbzer0.com ) 
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      8 months ago

      Yeah, suing just one or the other will have them deflecting and finger-pointing in court. Suing both forces both of them to actually meet at the same table in front of the judge, instead of one or the other deflecting to some distant entity that isn’t in the courtroom.

      •  Evil_incarnate   ( @Evil_incarnate@lemm.ee ) 
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        8 months ago

        Also would have been nice if the buyers hadn’t waited years after finding out to announce it, giving the seller plenty of time to shut down the original company. There is nothing to sue now.

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