tl;dr: after pushing rcs so hard for years, killing hangouts well after forgetting about it, & hiding it from gmail, google now wants you to use its (and google allo’s) successor, google chat.

  •  chris.   ( @nihilx7E3@beehaw.org ) OP
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    901 year ago

    google’s messaging strategy has gotten so bad that they now have to remind consumers which of the apps are made for them. i myself had no clue that the google chat app in the play store was targeted towards consumers, i just assumed that the app was google workspaces only considering they always push rcs & that the play store description doesn’t go two sentences without talking about enterprise & google workspaces.

    it’s kinda wild when you consider that they had a 17 year headstart on this & still somehow lost the messaging app/site race multiple times

      • This is Google’s biggest problem, I think. They’re so flaky on their products and services, I find myself not wanting to bother trying things out in case they don’t become popular enough for Google to maintain. I saw a lot of the same remarks about Stadia, and though I seem to remember Google assuring Stadia was playing the long game, well, we see how that played out.

        • Stadia really needed to be a monthly subscription model rather than asking people to buy games on Stadia.

          Nobody wanted to buy in to a Google platform, but I might’ve signed up for a month and had a look.

      •  chris.   ( @nihilx7E3@beehaw.org ) OP
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        191 year ago

        same, back ~2015-2018 i was hangouts’ biggest fan. now i avoid most google platforms in general aside from gmail, android & youtube. i can’t trust anything else to stay around anymore, & even when they do keep an app alive they end up just endlessly shuffling them around like this for no reason

        • I feel the same way used to love hangouts, tried allo. But at this point I don’t even use rcs because although it’s “open” no third party developers can make apps for it. Using matrix with bridges via beeper is how I integrate all my chats now and makes life way easier

        • Using Google apps used to be a smooth and seamless experience but it’s become a slog. The best you can hope for is that they’ll just stop supporting whatever service you like and just let it rot without updates for years while you are allowed to keep using it. Otherwise they’ll just force you to migrate around constantly while merging or fragmenting the experience until the former happens anyway.

          It’s exhausting and it’s utterly destroyed my desire to check out anything new in their ecosystem.

    • It’s pretty hilarious how badly they’ve fucked this up. I have no interest in Google Chat at all because it’s almost certain they’ll replace it with yet another service before I even have a chance to settle in.

    • I mean, the page you linked even says:

      What’s new
      Current version, for Google Workspace Customers only, includes direct messages, group chats, and platform integration with Google Apps

      So I don’t know what to think.

      • Maybe they should update their description:

        About this app

        Collaborate seamlessly with Google Chat, part of Google Workspace

        Google Chat is an intelligent and secure communication and collaboration tool, built for teams. From ad-hoc messaging to topic-based workstream collaboration, Chat makes it easy to get work done where the conversation is happening.

        • Group collaboration that allows Google Workspace content creation and sharing (Docs, Sheets, Slides), without having to worry about granting permissions • Side by side editors, one click meetings, scheduling, document creation, and shared files, tasks, and events

        make it easy to get work done

        • Google search functionality, with options to filter for

        conversations and content that you’ve shared • Ready for Enterprise, with the full benefits of Google Workspace security and access controls including Data Loss Prevention, Compliance, Admin Settings, Vault Retention, Holds, Search, and Export

        • Whatever they think they are doing is absolutely incomprehensible. We use Google workspace where I work and a year or two ago Google was actively trying to kill the Chat app as a separate item and merge it into Gmail. I have no idea whether the Chat they’re pushing now is the same thing they were trying to get rid of not too long ago, or a new thing with the same name.