My account was recently banned from privacy (dot) com for some nebulous “violation of terms of service” after I changed my email over from gmail to protonmail.
I’ve used it for dropout.tv and sirius xm (this one because the way to cancel is nuts), as well as a few instagram based stores that sell things like tshirts and such that were just a little bit on the shady side for how it was thrown together. They quite literally advertise that this is the use case for their service, even on their twitter they’ll retweet out users.
I have no idea what I even did because they won’t give me details, but the only recent (within 6 months) thing is changing the email. So I’m guessing protonmail kicks up some fraud thing in their system.
I was just wondering if anyone had any services that mimic their virtual/masked card service. I did look into ironvest, but how little I’ve used privacy over the past 8 or so years isn’t really worth the $5 a month that it costs.
I have no clue if that’s the reason why, they literally will not tell me!
It’s just I hardly used the thing so I can’t think of any other terms of service I’ve broken.
It is crazy how these services are able to ban us for any or no reason and not tell us why, leaving no room for resolution or appeals.
The fact that everything but my purchase history moved over when I changed my email lends me to believe it’s related as a stopgap from a compromised account and they just used this as a way to wipe their hands clean of the whole thing. I didn’t double check to see if my linked bank account moved but I’m guessing that’s another thing that was dropped.