Is there some rule that employees have to follow that doesn’t allow customers to bag? Or is it just that they’re incentivized to offer? I’d love some input from people who have worked in some of the bigger companies. For reference, I mostly use Publix.

    • Recently I’ve noticed a trend at self checkouts where someone will come over and be chatty and offer to help. I literally use the self checkouts because of my social anxiety, and this makes me so uncomfortable. Come to think of it, I should probably send them this feedback since ultimately they’re just trying to be helpful, but I think it’s very misguided.