•  Godort   ( @Godort@lemm.ee ) 
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    13610 months ago

    I am always reminded of this tweet from ProZD when printers come up:

    i’ve got a billion dollar idea, imagine a computer printer but like, it actually fucking works, it prints every time like it’s fucking supposed to without issue, it just does that no fucking problem, companies, feel free to take this idea, this one’s on me

      •  lobut   ( @lobut@lemmy.ca ) 
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        10 months ago

        I have a brother laser printer for years, can confirm.

        My friend has one that’s like ten years old, works fine too.

        The software is a bit janky and all that but it works.

        • My monochrome Brother Laser is around 15 years old. Works great on Linux, as it should on any cups system. It’s still the same printer or was 15 years ago, drivers shouldn’t change.

          I think I’m on the 3rd drum for that thing. Lord knows how many pages. Just keeps trucking.

      •  frog 🐸   ( @frog@beehaw.org ) 
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        1310 months ago

        I have a Brother laser printer. It regularly goes into such a deep sleep that no force on this Earth can wake it up when it’s time to print, because it’s too deeply unconscious to respond to “wake up” signals from computers. It cannot print without first being brought out of its coma by a troubleshooting software.

        So I’m not going to put that in the category of printers that just prints every time like it’s supposed to without issue.

        •  dan   ( @dan@upvote.au ) 
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          610 months ago

          Huh, that’s strange. Does pressing the power button not work? Are you using wifi or Ethernet?

          I think there’s a way to disable the deep sleep mode.

          •  frog 🐸   ( @frog@beehaw.org ) 
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            410 months ago

            Nope, pressing the power button doesn’t work, and I’ve tried it on both wi-fi and ethernet, with the same problem either way. I am pretty much resigned to the fact that I do not get along with printers.

            •  dan   ( @dan@upvote.au ) 
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              10 months ago

              Strange. You could try go to its web UI (just go to the printer’s IP in your web browser) and disable both sleep and auto power off, and see if that helps? You can also change those option through the menu on the printer itself.

              •  frog 🐸   ( @frog@beehaw.org ) 
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                110 months ago

                I don’t print a lot (average 1 page a day), so having the printer actively “awake” and consuming electricity all the time is pretty wasteful. So that wouldn’t move it into the category of “not evil” for me.

      • Brother still can’t do inkjet right? I read somewhere there’s a big patent that lets only a select few companies be able to sell inkjet printers.

        I used to have a laser printer, and they’re great for documents, but now what I print most are photos, and for that pigment-based inks rock.

        I have an Epson printer but even if they’re nowhere near as bad as HP, Epson also has some weird shit from time to time.

      • Ooo fun, a printer that never goes out of sleep mode… Nah fuck that brand, it shouldn’t have taken an hour for my brother laser printer to start up. Soo stupid man. Whenever I need something printed I just put it on a USB stick and get it printed at my local library. It’s faster anyways, and I don’t have to deal with my stupid hibernating brothers printer

    • The main issue with a lot of “printers” nowadays is that they’re usually not just printers anymore - it’s a printer/copier/scanner with faxing capabilities. The more complicated shit you cram into a single machine, the more likely something else completely unrelated will break.

      I have a HP laser printer that is literally just a printer with the Wi-Fi turned off and it’s been working well on the odd occasion I needed to use it. Only reason I got it was because the Bother printer I wanted wasn’t on sale and this HP was going for under $100, so I went for it since I needed it at the moment and figured I could use it until it either dies or HP decides to not offer the toner anymore, whichever happens first.

      • Nah the main issue is they’re designed to be shit, to force you to spend more money.

        Firstly there’s no reason the loss of say a scanner should result in failure of the printer functionality, that’s poor design. Secondly, why are so many of these extra features failing when so many people rarely if ever use them? Sounds very much like planned obsolescence. Printers are a total scam.

      • I don’t know. It’s commonly accepted that their lyrics have a bit of an anti-estabishment sentiment, but statements such as “believin’ all the lies that they’re tellin’ ya / buyin’ all the products that they’re sellin’ ya”, or even “fuck you I won’t do what you tell me” (stated by the machine) can just as easily applied to most situations where a printer is involved. Maybe there’s somehing to it?

  •  Hirom   ( @Hirom@beehaw.org ) 
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    10 months ago

    I hate HP’s so called smart apps.

    HP’s website wouldn’t let me download a driver, but insisted on using their app to detect the printer model (which I already know) and then try to open the corresponding download page for that model (which I already vsited).

    Off course the app open the wrong URL and lead to a 404 error. I had to download drivers from another source.

    • We have HP workstations. Last week HP auto installed its smart printer app and then popped open. We don’t have HP printers, just Canon. So I uninstalled it, and all the HP diagnostic / support account apps. They sent a feedback form, so I explained that on principle I’ll never buy HP printers because of the ink subscription. Hopefully enough people send the same message.

  • After reading stories like this, I more and more convinced that if we want to have a free market, we need to limit the size of companies allowed to participate in it. Because if you have 2 companies controlling the whole market, they can and will produce “dynamic security”-type of garbage.

    •  millie   ( @millie@beehaw.org ) 
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      1810 months ago

      This is honestly the realization we really, really need to have as a species. It kind of feels like the lesson a lot of what we’ve seen this year has driven home, and it’s something I’ve started hearing echoed, so maybe we’re starting to get there.

      This whole obsession with everything needing to constantly expand is absolutely destroying us, our environment, and everything good that we make.

      We’ve got to start going in the other direction.

    • We’re in this situation because the government gets kickbacks to craft policy in favor of businesses instead of the market overall or the consumers. No way they’ll limit the size of companies.

  •  The Doctor   ( @drwho@beehaw.org ) 
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    2210 months ago

    I don’t think they misread the room at all. HP is pretty much at the top of the heap due to its corporate hardware installs and support contracts (which aren’t going away any time soon). Their lower end stuff is all over the home office and small office markets. Their older stuff is used by much of the open source community. The number of folks who’re going to switch to another manufacturer in disgust because of the tone of this marketing campaign will barely put a dent in their revenue streams for the next fiscal year, perhaps a fraction of a percentage point.

    Incidentally, “we suck less than our competitors” is not a new marketing technique. It’s probably the second oldest marketing technique.

  • 🤖 I’m a bot that provides automatic summaries for articles:

    Click here to see the summary

    Three short HP video ad campaigns detailed by Marketing Communication News include one with a customer supremely frustrated with his printer’s low ink warning.

    Despite this, HP has continued to roll out sudden disruptive firmware updates to add dynamic security to additional printer models.

    That happened earlier this year, when users reported that their previously functioning third-party ink wouldn’t work in their HP printer anymore.

    HP didn’t explain why dynamic security was suddenly necessary, nor did it warn users relying on their printers for work and other critical matters.

    CFO Marie Myers highlighted the business value of constraining customer choice at the UBS Global Technology conference for investors this week.

    The executive added that HP’s “really proud” about raising “the range on our print margins” through “bold moves and shifting models.”


    Saved 80% of original text.