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Corgana ( Corgana@startrek.website )  to TechnologyEnglish · 3 years ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

www.wired.com

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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

www.wired.com

Corgana ( Corgana@startrek.website )  to TechnologyEnglish · 3 years ago
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The airline tried to argue that it shouldn't be liable for anything its chatbot says.
  • HobbitFoot  ( HobbitFoot@thelemmy.club ) 
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    3 years ago

    Maybe, but users from other instances would be lowest opinions I would expect the admins to consider. I would expect mods, financial contributers, and users registered to this instance to have a far greater day in how this instance is run.

    • MtnPoo ( MtnPoo@beehaw.org ) 
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      3 years ago

      so there’s just no answer as to why we can’t paste the text?

      • HobbitFoot  ( HobbitFoot@thelemmy.club ) 
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        3 years ago

        There was an answer from a mod, they don’t want to infringe on the copyright here.

        • intensely_human ( intensely_human@lemm.ee ) Banned
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          3 years ago

          It’s really only a copyright problem if they’re making money from it right?

          • HobbitFoot  ( HobbitFoot@thelemmy.club ) 
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            3 years ago

            No. It is worse if they try to make money on it, but a profit motive isn’t necessary.

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