• gigachad ( gigachad@piefed.social ) 
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    10 months ago

    If they are really late they always arrive within 59 minutes at their destination so I can’t get a 25% refund. They are really good at not surpassing that one hour.

    • Eril ( Eril@feddit.org ) 
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      10 months ago

      To work around that, just need to book a connection where the last train only goes once an hour (or every 30 minutes or something) with a connecting time of like 10 minutes. Then you can claim a refund even if the original train is delayed for less than one hour. Remember: The relevant part is the total delay at the destination, not delays of individual trains.

    • mjr ( mjr@infosec.pub ) 
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      10 months ago

      I spotted a GB rail company doing something similar, doing a really unhelpful cancellation to one busy train mid-journey and replacement with an unplanned extra service ten minutes later, all so that a delayed earlier train could get ahead of it and try to avoid falling an hour behind schedule and triggering a higher rate of refunds for its passengers! Meanwhile, the cancelled train passengers all end up ten minutes late which causes no refunds unless they miss a transfer.

  • zolar ( zolar@lemmy.ml ) 
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    10 months ago

    Above 50% is better than below 50%. Therefore, pure success. Congratulations DB AG executive board! You really earned the bonus and some extras this year. What would we do without your endless commitment and efforts. /s

  • remon ( remon@ani.social ) 
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    10 months ago

    Yeah, it’s really getting to the point where this isn’t tolerable any more. I make 4-6 long distance trip per year and you basically can’t make plans without adding in hours of buffer time to account for potential delays.

    One of my connections earlier this year was so fucked up, a scheduled 4h journey took me almost 9h. That’s when I finally snapped and just took the plane.

    They are more punctual, takes me half the total travel time … and isn’t even that much more expensive. The biggest problem is that you have to rely in the trains to get to the airport …

      • Legwarmer1411 ( Legwarmer1411@lemmy.zip ) 
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        10 months ago

        I wish the German populace could actually hold their government more accountable than guilt-smearing those who took flights instead of the shabby train service torment available in their country simply because they wanted mobility guarantee. That shouldn’t have been at the expense of some general people who just want to move from A to B with certain reliability on how their time should be used.

        Flights are indeed environmentally terrible. But what better, affordable, time-wise reliable alternatives does this country have to offer? It’s not viable that money keeps being poured into the car or plane industry while travellers are blamed for not choosing overpriced yet late or even cancelled trains. Travelling less can work for optional trips but some journeys are just not optional.

  • Flipper ( Flipper@feddit.org ) 
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    10 months ago

    Fun fact: the dB doesn’t necessarily optimise for punctuality but rather for passengers catching their connection.

    That means a punctual train may wait for a train, which is late. Now you’ve got two delayed trains but the passengers caught their connection.