My wife works in a restaurant, and the power-tripping manager has instituted a new policy where all shift changes must be approved by management. I think that is reasonable enough, but they’re also asking the originally-scheduled employee why they are switching shifts, then approving or denying based on the answer.

For example, her coworker (Tom) wanted Monday afternoon off, and Harry agreed to cover the shift. The manager asked Tom why he wanted Harry to work for him, and Tom said, “I have a softball game.” Manager denied the shift change because it was “unnecessary”.

Is this legal? I feel like if you’re able to find someone to cover your shift, you don’t owe management any explanation why you need the time off. How should my wife approach this situation? Colorado, USA BTW.

  • I would decline to answer, and if pressed, say something vague, such as, “a medical procedure”. That should be enough for most people, but if it they keep pressing, I would come up with something embarrassing, such as, “I need the time off to get my anal prolapse taken care of.” Then be upset that you had to disclose private medical information and ask to speak to HR.

  • Always give your boss as little information as possible. They aren’t entitled to it and are much more likely to use it against you.

    I say that as a manager. It’s just good practice. If the manager doesn’t know exactly why you’re taking the day off, they can’t be held accountable for it either.

    • As a manager, I don’t give a flying fuck why my team wants to take time off. Wanna sit on your ass and play video games for a week straight, cool all good by me : just let me know the dates, check their PTO balance, and ensure it doesn’t conflict with key deliverables and if so either work out a plan for coverage or suggest they look for a different time to take off if possible

    • Yeah, I don’t know what Colorado’s laws are on this in general, but even if it’s technically legal it seems like a huge risk that someone is going to plausibly allege that given the specific facts denying them time off was race/religion/family status/… discrimination. It might be legal (don’t know), but it’s a stupid policy for a number of reasons.

  • In Ontario that’s perfectly legal. It’s also legal for you to decline to answer that question.I worked in kitchens for about 15 years and came across that problem at about 1/3 of the places I worked. Not super uncommon, the industry is filled with flakes.

    Keep in mind in most jurisdictions Restaurants get special labour rules.

  • One way you might resolve this is to get everybody talking about it without the boss there. I bet nobody likes the policy. Maybe everyone would agree to not give a reason, or to give the same reason that is an obvious lie?

    • Everyone should always say ‘its because I’m on my period.’ Men and post menopausal women too. It could be great, if the first few times the younger women use the line it works. Then whenever someone who doesn’t have menses uses it, everyone unites together and puts a little bit of their labor to helping a coworker. It’d be nice if there was a name for something like that.

  •  Maerman   ( @Maerman@lemmy.ml ) 
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    1 year ago

    I don’t live in the US, so I cannot comment on the legality of this. However, I will advise an informal policy of malicious compliance. If the manager asks why someone needs to take a day off, that someone should reply with incredibly graphic medical issues, whether real or fake. Think ‘I’m shitting blood and I need to see a doctor,’ or something like that. Keep it up for a few months and see how management responds.

  • You should definitely provide fake answers. Make them medical and sexual in nature. “Hi boss, I’m getting a vasectomy, Bob’s going to cover my shift.” There’s nothing wrong about this, and it maximizes the chance your boss will do or say something actually illegal because it’s sexual discrimination. Colorado is an at-will state, so your employer has a ton of leeway, but discrimination is something where they still have to follow employment laws.

  • A lot of incorrect answers here as to the legality - this is not a blanket 100% definitely legal situation. In the US, the boss can certainly ask why. But, if he denies leave for something that is discriminatory then that is an adverse employment action under Title VII of the Civil Rights Act if they employ at least 15 employees.

    For instance, if he doesn’t allow leave to someone to observe a religious holiday, but allows others to go on leave under similar circumstances, that could be illegal.

    A lot of things could be discriminatory. Its stupid of him to ask for specifics beyond medical vs personal.

    • My wife is of the opinion that a lot of these policies are being designed to make her work environment miserable. One of the main perks of that job is that two of her close friends also work there. The chef recently instituted a policy that the three of them are not to be scheduled on any shifts together because they “talk to each other too much”.

      This shift switch approval policy is new. Before, any shift swich had to be logged in a book, with both employee’s initials. Now, the manager also needs to approve the shift change, and she’s wanting to know why the change is requested, before she decides if she thinks it’s important enough to allow.

      It’s a person with .0001 oz of power, trying to get the most out of it.

  • Maybe take it up with his boss? I really can’t see the restaurant caring one way or another, as long as the shift is covered by someone qualified to do the job.

  • Not illegal but dumb if it’s a power trip. If the shift is covered, then the business doesn’t suffer, but there may be other things at play. For example, the day and time of the shift. If it’s during a super busy day sad you may need extra coverage.

    Now, there may be other things going on, like employees constantly changing shifts at will. When I owned a restaurant, I spent an awful amount of hours figuring out shifts that were equitable. As a manager if I want to have some certainty, the constant changes by employees whom only informed me they had negotiated behind the scenes, would feel disrespectful of my time and of the time of others.

    This probably has nothing to do with your wife, but everything to do with that other dude. If I had known that he had a softball game coming up, or is in a league on Saturdays, I’d have been happy to work with him to figure out a shift change. Shit like that happens. But if this guy keeps bothering other employees to get them to cover for him constantly, that would also be disrespectful of their time. Even if they agree to do it.

    In other words: If that guy thinks that his softball game is more valuable than your wife’s time with you or your family, then he should look for a job that suits his lifestyle.

    If your wife, on the other hand, would come t me and tell me she needed the hours, I could work with her on that.

    In the long run, I agree. A personal softball game by itself, is not reason enough to miss your shift. Just like shit happens, work also happens.

    And just a no without an explanation is also not valid. A good manager lets people understand their decisions.