Shein review: "I have placed an order today, and the shipping is showing express. It was shown after placing the order. This is the first order I have placed…

  • The video discusses a frustrated customer’s negative experience with Shein’s customer service. The customer highlights the difficulty of contacting Shein, lack of response to emails, and missing items in their package. They tl;dw: suggest that Shein should focus on improving customer service by hiring more people to handle complaints and inquiries. The video emphasizes the importance of addressing issues with missing items and replacements to retain customers and build a strong customer base.

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