For anyone who has tried switching over, what’s your experience with them been like? Were there any hidden upsides or downsides you weren’t expecting? What about coverage? It’s really hard to ignore them when they keep spamming ads to YouTube, my favorite podcasts, etc.

  • Ive been using them for a few years. Some stuff to note: you have to pay in at least 3 month blocks. You cannot pay for a month at a time. The prices on the website are just for your first term. After that it is a little more expensive, but not too much. Coverage wise it’s t-mobile’s network, so its good in major cities, but spotty in rural areas.

    Ive been mostly pleased with them. When the wife and I go on trips, sometimes my phone gets no service, but she’s on AT&T, so her phone usually works fine, and she’ll turn on hotspot so i can get my messages.

  •  nhgeek   ( @nhgeek@beehaw.org ) 
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    511 months ago

    I have been very happy with Mint in the USA but as I note in a reply thread below, it is useless for international travel. Use an ESIM app instead. On my latest trip to Europe it worked for about 5 minutes upon landing and then I got kicked off the network and it never worked again. Simultaneously, my login in the Mint app was invalidated… and I cannot login now via any channel. I use a password manager so it is not user error. I’m back home now but the login issue persists and I have a ticket open for it. I can get only get into my account if I follow this path:

    • go to mintmobile.com and hit login
    • click send password
    • receive one-time verification code by SMS and enter that
    • when prompted I enter my one-password from my Authenticator
    • when prompted I pick a new password and press enter

    Once I do that I drop into my account, authenticated. If I log out again, the new credentials never work.

    I have to wonder if I tripped some sort of fraud control in Europe.

  •  RadDevon   ( @RadDevon@lemmy.ml ) 
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    511 months ago

    I switched fairly recently. I was on Ting before, and they appear to be quietly sunsetting that service after Dish Network bought them a few years back. Hoping the same doesn’t happen to Mint. It’s been great so far. Incredible value!

  • I’m on a large T mobile family plan and was able to stack on insider as well as free line bonus. Ends up being around same price as Mint’s unlimited tier, but with much better international roaming and in-flight wifi for half of the domestic us airlines. That’s another option if you’re interested in that.

  • I’ve had nothing but a positive experience with them! Customer support has been great the one time I needed it, and traveling around the country I’ve never had an issue with my signal.

    I really hope T-Mobile doesn’t screw things up!

    • Maybe you need to change your access point to mint’s? I drove from Oregon to Michigan and and the only bad spot was in areas that just flat out didn’t have any service. It was spotty at first but I found that I needed to change the AP in my network settings.

      All the MVNO are deprioritized, Verizon’s policies are the worst of the big 3. T-Mobile’s policy allows for much more traffic so it’s not nearly as noticable. AT&T MVNOs have almost no difference between themselves and proper AT&T monthly service.

      • I’m still trying to figure out how to get my phone to let me add an APN my P6P doesn’t do anything when I hit save even after taking out my Tmo SIM and rebooting. Maybe still a daemon on there locking that and ill have to reset the phone.

        EDIT: Fixed it by just setting the name to deeznutz I guess it doesn’t like having an APN listed with the same name as the carrier, I assume that first name box is just for personal organization and ID and doesn’t affect anything.

    • This was my experience as well. I could barely maintain a lasting connection using mobile data. Especially bad during commutes when everyone on the road with me was connecting to towers with priority over mine. The price was amazing though and the online service/support was great.

  •  resin85   ( @resin85@lemmy.ca ) 
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    411 months ago

    It’s been great for me and my family. But we live in a major metro with good TMobile coverage, ymmv. Definitely a great price for 4 lines, I can control all the plans and pre-paid billing for each line from the app, and the hotspot works great. If the coverage is good in your area, the price can’t be beat.

  •  llama   ( @llama@midwest.social ) 
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    411 months ago

    I’ve used it for a few years and I like it, I pay once per year and it’s the same T-Mobile service. There’s no roaming though so I always get a local esim when I travel abroad. Kind of iffed T-Mobile just bought them though. They say oh we’re actually keeping prices the same and giving you more data (as mint has traditionally done every other year) but I have a feeling this will be the last data increase we’ll ever see. And also some people complain about deprioritization but as a former T-Mobile customer I can tell you it’s the same places like busy malls or stadiums where direct T-Mobile customers aren’t having a good time either.

    •  SenorBolsa   ( @SenorBolsa@beehaw.org ) 
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      11 months ago

      Yeah, even on magenta Max the fundamental limit seems to always be network capacity and no amount of priority gets you enough. I’m sure some edge cases it helped but eh. Now that I don’t need unlimited data and rely on having it realized I should switch to at least try it out, took like 30 min because say what you will about TMobile they are fairly pro consumer when it comes to migration tools. I literally did it all through the app seamlessly and they automatically canceled everything an buttoned it up when I had no devices, numbers or outstanding balances. I didn’t have to call anyone or answer a survey or any bullshit, just a small box on the transfer page asking me to reconsider.

      Personally they’ve treated me well as a customer apart from the price for a single line being eye watering.

      •  llama   ( @llama@midwest.social ) 
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        311 months ago

        My moment with T-Mobile was when I got a Pixel and needed the new smaller SIM size and they wanted to charge me. I was like okay well if you won’t give me the SIM then I can’t pay you for service, and that was that.

  •  burrp   ( @burrp@burrp.xyz ) 
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    411 months ago

    I use US Mobile, who resell T-Mobile and Verizon services. My family use very little data, so we only prepay for 1GB/mo. Four lines are $40 a month total.

        •  DH Clapp   ( @dhc02@beehaw.org ) 
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          311 months ago

          Third rec here for US Mobile. I actually switched from Mint after a couple of years with them (and Google Fi before that). Three of my family members are on the Verizon network through US Mobile, and one is on the T-Mobile network. Nice to have the split when we’re traveling because one of the two networks always has coverage.