Pay-wall link: https://globalnews.ca/news/9938774/air-canada-vomit-seat-passenger-apology/

Air Canada has apologized to customers who were allegedly escorted off a plane for refusing to sit in a chair covered with vomit for the duration of their over four-hour flight.

The airline issued a statement after a viral Facebook post claimed two as-yet unidentified female flyers were told there was nothing to be done about the visible vomit on their soiled seats.

Oh! AirCanada!

  • Apologies don’t help much. The two women should ask for full refund of money spent plus additional $10k each for forced cleaning. Fuck the pilot and the supervisor.

    After a supervisor reiterated that they would have to sit in the soiled seats, the two women were “reluctantly” provided blankets, wipes and vomit bags to clean the area themselves, according to Benson.

  • “Our operating procedures were not followed correctly in this instance,” the airline said in a statement. “This includes apologizing to these customers, as they clearly did not receive the standard of care to which they were entitled.”

    They received the standard of care that we have all come to expect from Air Canada.

    Air Canada isn’t an airline. Air Canada’s main line of business is extracting tax breaks and subsidies from the federal government. It just pretends to be an airline to do that. It is very clear to anyone who has flown with Air Canada that they view their customers at an inconvenience.

      • I’ve flown with lots of airlines and have never beet treated with bare toothed disdain by any airline employee other than Air Canada employees. Where other airlines smile, Air Canada sneers. They simply haven’t caught on to the fact that social media allows their customers to strike back. Were it not for social media we would never have known that the crew of this plane tried to force these customers to sit in vomit covered seats or that the captain WAY overreacted and removed customers for being rightly upset about being asked to sit in someone else’s vomit for 4 hours.

  •  jerkface   ( @jerkface@lemmy.ca ) 
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    10 months ago

    Pedantry time.

    The lyrics are not, “Oh, Canada!” They are “O Canada.” It’s not the same word. “Oh!” is an interjection of surprise. “O” means that you are addressing the subject of the sentence; “O wife, you are my guiding star.” It’s largely redundant but helpful for clarity when you are speaking to an abstract concept, for whatever reason. But it doesn’t make sense to end a statement with, “O such and such” because it aught to be followed by a message to address.

  •  lobut   ( @lobut@lemmy.ca ) 
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    1510 months ago

    Benson and the other person are real Canadians. Taking to the pilot and explaining the situation. Once again Air Canada shows why it’s a piece of shit airline at the end of the day though.