Hi, there’s this situation i currently have with discord support, that they refuse to delete my phone number from my account. Basically every time i try to manually remove it, my account gets locked up until i add another phone number in order to continue accessing the service, “for security reasons” with no option for email verification (of course).

I contacted the support team asking for clarifications and if they could remove the phone number and, in short, they said that they couldn’t do that since my account was flagged somehow, and that they won’t remove the phone verification…

(their email)

Now, what are your opinions about this? Should i use a free voip number site in order to replace my real phone number with the fake one? My concern is that i don’t know who could own that number so i don’t know if it’s safe to trust it, and i’m not willing to spend any money for this

  •  Gush   ( @Gush@lemmy.ml ) OP
    1•1 year ago

    I’ll keep you updated soon, i’m currently waiting for discord dpo department to respond to my second email explicitely requesting the erasure of my account since in the first email they tried to divert the request into suggesting me to contact the privacy email of Discord, but as we all know that email is just for privacy questions and doesn’t do erasures of accounts under specific requests or laws by the sender. It’s been one week, they still have more or less three weeks left to respond. If they don’t i’ll take action and report them to the authorities