• It’s not chat apps that are making things worse, it’s the various companies and organizations using these apps for support channels instead of easily searchable software like forums.

    •  NXL   ( @nxlemmy@lemmy.ml ) 
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      2 years ago

      Fair.

      Although it would be nice for discord\matrix to include a server option so they can be indexed by search engines so the companies that use them for support can enable the feature