Years ago, I had to do customer service training for a job, and one thing they said is to always say “you’re welcome” instead of “no problem”, because some people think “no problem” is rude. But I think it’s a generational thing, and it’s kind of the opposite with younger folks.
I think a lot of younger generation, myself included, prefer casual responses, conflating professionalism with being rude, slimy, or otherwise malintentioned
I had to do one communucation trainung where the trainer saud that saying “no problem” should not be used, because it implies there might’ve been a problem. I was not convinced though.
Wow. facepalm The words literally say there’s no problem, and yet it somehow implies there is a problem? Talk about overthinking what someone is saying.
This is why I often hate neurotypical communication styles. The world would be a lot more straightforward if people just said what they meant. Jesus fucking Christ on a motorbike…
During my years in retail exactly one customer ever had a problem with me saying “no problem”. He also said he was an assassin. That’s not a joke. This old, fat boomer said I shouldn’t say ‘no problem’ because some people might take it to mean ‘yes problem’ and then told me he kills people for a living.
That’s the stability of people that can’t understand the meaning of words. If I go to a police station and say I am a serial killer vs I’m not a serial killer, I don’t expect them to react the same…
Years ago, I had to do customer service training for a job, and one thing they said is to always say “you’re welcome” instead of “no problem”, because some people think “no problem” is rude. But I think it’s a generational thing, and it’s kind of the opposite with younger folks.
I think a lot of younger generation, myself included, prefer casual responses, conflating professionalism with being rude, slimy, or otherwise malintentioned
I think we collectively decided that “you’re welcome” doesn’t make sense. Welcome to what??
Isn’t that obvious? You’re welcome to the thing you received. The thing you are thanking them for.
I had to do one communucation trainung where the trainer saud that saying “no problem” should not be used, because it implies there might’ve been a problem. I was not convinced though.
Wow. facepalm The words literally say there’s no problem, and yet it somehow implies there is a problem? Talk about overthinking what someone is saying.
This is why I often hate neurotypical communication styles. The world would be a lot more straightforward if people just said what they meant. Jesus fucking Christ on a motorbike…
It doesn’t imply that there is a problem. It implies that there would have been a problem, if it hadn’t been generously waived by the “no problem”.
Then “your welcome” implies you might not be welcome. Seems like either both work or both are problematic, he can’t have it both ways.
Agreed. Might also be because “problem” is a word with negative conotation? Idk, I don’t see a problem (hah) myself
But what about “No problem at all”?
During my years in retail exactly one customer ever had a problem with me saying “no problem”. He also said he was an assassin. That’s not a joke. This old, fat boomer said I shouldn’t say ‘no problem’ because some people might take it to mean ‘yes problem’ and then told me he kills people for a living.
That’s the stability of people that can’t understand the meaning of words. If I go to a police station and say I am a serial killer vs I’m not a serial killer, I don’t expect them to react the same…