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Corgana ( Corgana@startrek.website )  to TechnologyEnglish · 3 years ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

www.wired.com

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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

www.wired.com

Corgana ( Corgana@startrek.website )  to TechnologyEnglish · 3 years ago
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The airline tried to argue that it shouldn't be liable for anything its chatbot says.
  • Red Army Dog Cooper ( CooperRedArmyDog@lemmy.ml ) 
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    3 years ago

    At some point we have to ask oursevles what is more important IP law, or dessiminating information.

    • HobbitFoot  ( HobbitFoot@thelemmy.club ) 
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      3 years ago

      Lemmy was founded on the idea that different instances can decide questions like this for themselves.

      It seems that Beehaw has chosen one direction, but there may be other instances out there that have chosen another direction.

      • intensely_human ( intensely_human@lemm.ee ) Banned
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        3 years ago

        Still, asking oneself is part of that system.

        • HobbitFoot  ( HobbitFoot@thelemmy.club ) 
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          3 years ago

          Maybe, but users from other instances would be lowest opinions I would expect the admins to consider. I would expect mods, financial contributers, and users registered to this instance to have a far greater day in how this instance is run.

          • MtnPoo ( MtnPoo@beehaw.org ) 
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            3 years ago

            so there’s just no answer as to why we can’t paste the text?

            • HobbitFoot  ( HobbitFoot@thelemmy.club ) 
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              3 years ago

              There was an answer from a mod, they don’t want to infringe on the copyright here.

              • intensely_human ( intensely_human@lemm.ee ) Banned
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                3 years ago

                It’s really only a copyright problem if they’re making money from it right?

                • HobbitFoot  ( HobbitFoot@thelemmy.club ) 
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                  3 years ago

                  No. It is worse if they try to make money on it, but a profit motive isn’t necessary.

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