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- Jessica ( @SayJess@lemmy.blahaj.zone ) English13•2 months ago
Remember the days before automated voice shit? Where you’d just spam “0” until it connected you with a rep?
It was so easy!
Now, it’s I NEED to direct you to the right department. Did you want to pay your bill? If so say YES if not say: Something else.
Whoever designed that system—straight to hell.
- Gamma ( @GammaGames@beehaw.org ) English11•2 months ago
Sometimes you can mash # or * to get to a person! Sometimes it also hangs up so it’s pretty hit or miss
- KoboldCoterie ( @KoboldCoterie@pawb.social ) English5•2 months ago
Some versions of that system will detect frustration and connect you to a representative, so if you just swear at it a few times, you get into the human queue immediately.
- zephorah ( @zephorah@lemm.ee ) 5•2 months ago
So it’s not just me. Good to know.
- 🇦🇺𝕄𝕦𝕟𝕥𝕖𝕕𝕔𝕣𝕠𝕔𝕕𝕚𝕝𝕖 ( @muntedcrocodile@lemm.ee ) English1•2 months ago
Juat swear the ai will detect it and redirect you almost immediately.