For those unaware, Njalla is an anonymous domain registrar though I’m hoping many of you already know.

What are your thoughts on Njalla? I’ve got a domain with them already and renewal is coming up this August, but I’m kinda feeling doubt with their Trustpilot reviews.

  1. Is Trustpilot even accurate?
  2. Who are all those one-star reviewers?
  3. Is Njalla a scam? Has anyone here had good experiences with them?

The website there is just my personal website. There’s not much “shady” stuff on it (lemuria.ph).

  • onlooker ( onlooker@lemmy.ml ) 
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    2 years ago

    I’m on PorkBun now, but I’ve used Njalla for a few years and had no issues with them. The reason I switched was simply because I wanted to own the domain, because with Njalla the domain isn’t actually yours, it’s registered to Njalla. Note that this is by design, in the sense that when someone looks up the domain, they won’t get your info, but Njalla’s instead. After a while, I’ve gotten less comfortable with the idea of someone else owning the domain I paid for, so I switched.

  • I’ve heard nothing but good things about it. The only issue I’ve ever seen people call out is that by the very nature of the business, you don’t actually own the domain you register on Njalla. You’re basically renting it from them.

    • Is it any different from the others i.e Namecheap or Porkbun?

      getting a domain means renting it, you have to constantly renew it, you can’t outright buy a domain. although njalla takes it a step further and rent it on your behalf, you’re still the custodian of said domain but they can take actions on your domain without your input.

  • platoose ( platoose@feddit.uk ) 
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    2 years ago

    I have a few personal domains registered with Njalla and have for years with no issues. They’re not hosting anything shadier than a Jellyfin login (on a non-Njalla server) - and so I’m not worried about getting denied access. And I like not having my real details in the WHOIS.

  • ResoluteCatnap ( ResoluteCatnap@lemmy.ml ) 
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    2 years ago

    I had a domain with them but at the time auto-pay was “auto-pay-from-acct-balance” as opposed to “auto-pay-with-the-credit-card-we-have on-file”

    So i missed the renewal date, paid more to renew within grace period, and then transferred to a registrar with actual auto pay.

    Otherwise they were great for that first year and i had no issues