Okay the title is a bit exaggerated, but honestly not far off. This post is very mundane and a bit long, but thought it fits the community.
I’m visiting my home country and went shopping for pants, there were “30% off everything!” signs with a tiny text underneath that said “member discount” (don’t have membership). Not a problem, did not notice and I don’t care for such marketing tricks to get you into the store but okay.
Picked up couple of pants, went to the cashier and they asked me “do you have our membership?” - I answered no and expected the follow up question whether I’d like to join, but, to my positive surprise the cashier just happily responded “okay, not a problem!” and continued to bag my stuff.
I stood ready to pay and then the cashier said “now I just need your phone number and you can pay”. Hold up. What. I did not expect that, I honestly had a burst of anger inside me (never gonna take it on a cashier, they are just doing their job). I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.
I declined and said I don’t want to join and would like to just pay.
The entire interaction after questioning why they need my phone number was awkward, as if I had been the first person to decline, the weirdo, aluminum foil hat wearing hermit.
This was just one of many interactions in the recent years that make me feel as if I was a weirdo for not sharing all my info around. The worst is when everyone keeps telling me “its just an app, just download it and use that why do you make things complicated” or “just sign up you don’t need to pay anything”.
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(Your Area Code) 867-5309. None of the younger store clerks know the song reference when I give them this number. But I get chuckles from older folks in line behind me
I use this everywhere. Regularly get discounts on gasoline.
Grocery stores. Picking up prescriptions at the pharmacy (there have been a couple of months where I couldn’t have afforded the cost if there weren’t discount points on 510-867-5309). Stuff at the hardware store. Target, occasionally.
I’d use that number all the time and not take the rewards. Glad my stupid tech job was actually used for something good.
I usually don’t take the rewards - I like to pay it forward for the few times I really needed them.
This only works if you’re from a country with 7 digit phone numbers.
I don’t get it either. I would rather use 8-800-555-35-35 because of the catchy meme ad.
That doesn’t even look like a real phone number. Just use
0118 999 881 999 119 725 3Well that’s easy to remember!
I just search online for the stores number and use that. They can bear the burden of their own bullshit spam
What’s the reference?
lmao that’s hilarious
How about [your area code] 800-8135?
I had this experience once in an Ikea, of all places. I calmly told the clerk that according to local laws (which I cited), it was illegal for them to demand that information from me (phone number and post code) to sell me anything, and if the computer wouldn’t let them do it, then they should call a manager for an override.
When the manager came, the clerk said “this person refuses to give me their info” — to which I added, “your computer refuses to comply with the law; please override and then notify HQ that they are in contravention of the law and liable for significant fines.”
The next time I went in, they still asked me for the info, but the clerk was able to override. I suspect they just put in fake info for everyone who refused to supply it.
Stores will never respect your privacy or data, so you have no obligation to respect a corporation’s expectation of truth.
Just have memorized fake data ready for bullshit like this, say it when asked. Then the retail person who cares even less than you about it (but is forced to pretend they do, in order to survive) can get to their break faster. Win win
Very good point, it seems to be the most popular advice in this thread and will try this next time!
Yeah in Australia I just use my home phone landline number converted to a mobile number, first 2 numbers are state code so like 02 1234 5678, mobile numbers are the same but 04 at the start. No idea if it is someone else’s number but I haven’t clashed yet.
I use 0400 000 000. I’ve had a couple of looks, but just smile and nod. I also have a spam that’s called 'sSpam@hotmail.com. I should make a spam account without my name though. I never log in. It might be dead by now.
Everyone’s approaching this from the privacy aspect, but the real reason isn’t that the cashier thought you were weird, they’re just underpaid and under a lot of pressure from management to try multiple times and in some cases they even get written up for not doing it because it’s deemed part of their job. They hate it just as much as you. Same when you try to cancel your cable subscription or whatever: the calls are recorded and their performance is monitored and they make damn sure they try at least 3 times to upsell you, even when it’s painfully obvious you’re done with them.
Just politely decline until they asked however many times they’re required to ask and move on.
I did politely decline and didn’t want to make a fuss about it - the title is bit exaggerated and from outside perspective it probably wasn’t that dramatic.
I know that the cashier is just doing their job and I didn’t want to make their day any harder than it probably already was. I smiled, thanked and left right after paying.
Hope I don’t sound like a karen, just wanted to share my mundane experience in this community since I really love the discussion that is going on in this thread. I do hope that all of us in this community still remember the human when interacting with people in the real world.
… they’re just underpaid and under a lot of pressure from management to try multiple times and in some cases they even get written up for not doing it because it’s deemed part of their job. They hate it just as much as you.
I’ve worked retail and call centre jobs and I can assure you this is many people (at least those who are not too exhausted to care). These workers are constantly pressured to enshitify their service at the expense of theirs and the customer’s experience.
I haven’t worked a counter in over a decade, so can only imagine it’s got worse.
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What tax benefits? Sure they can deduct the donation, but that just cancels out the income from you giving them the money to donate. It’s net zero for the company.
I hear the charity tax myth all the time and I don’t understand why everyone just believes it.
Obviously, it’s not possible for a store to claim a tax deduction for a customer’s charity donation. But, the store can claim tax deductions for the cost of collecting the donated money on the charities behalf.
Costs would include: a percentage of the staff members salary for asking the customer to donate, equipment costs to modify the registers to process donations, a percentage of the credit card transaction fees, a percentage of the shop lease costs, etc etc.
Initially, it sounds ridiculous as the real costs of what I listed above would realistically land somewhere between zero and shit-all. But we can be sure that the businesses that ask their customers for charity donations have all the numbers geared heavily in their favor.
Would you like to donate to the Cut Child Hunger in Half fund?
Plot twist: Literally
Every time this happens to me, the clerk/cashier just shrugs and is like, “okay”. They get it, but are obligated to try anyway. The best you can do is be polite.
100% would never want to make their day tougher than it already probably is.
This hermit politely declined, paid, thanked, and left. The anger I felt was towards the retail company and the clerk doesn’t need to witness that.
I was looking at ISPs yesterday as my current contract ran out so they’re taking the opportunity to wring me for all my money. One place I looked at has a regular price and “members price” for every plan. I go to see what a membership entails and it points me to download an app. No clue if the membership is free or not because I don’t want or need an app for every utility and purchase I make. People like you and I are not the norm but from my viewpoint you’re being reasonable and the world has lost all sense of normalcy and reason.
That is just it. An app for everything, when it could just be a website you login to if you absolutely must have an account for something.
I’m glad I’m getting some peer support here and glad to hear similar stories.
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Appreciate people like you!
This is sadly very common where I’m from, except you don’t even get a discount from it. I’ve taken to just politely declining, since I’m sure the person working the cash is probably pressured to get people to give their personal info.
“And can get your email?”
“No thank you”
“I need your email for the receipt”
“I appreciate it but no thank you”
It’s a slight non sequitur while still being polite. Saying “no thank you” when someone is pressuring you works well in many situations.
The receipt is rarely optional for the store though, if you ask for a print out they would have to do it
The email is 100% optional though. Also customer can decline a receipt.
Right, they can’t refuse issuing a ticket because you don’t want to provide an email.
In some countries receiving the ticket is not optional even for the customer 😭
Oh I didn’t know that, they can’t just wave it away?
No, in Argentina for example, they’re supposed to hand you the receipt, otherwise they could get in trouble.
I think it’s because there’s a lot of selling off the books
Best not to overthink it - The sales clerk is trained to ask for this stuff.
Luckily most times I encounter this I just tell them no I don’t have a phone number with them & continue checkout like normal. Sometimes that means not getting a sale price on something but usually I avoid those type of member-specific sales anyway.
And worst case - Just make something up. At Best Buy a sales rep absolutely refused to sell me something from the mobile dept without my info. Which didn’t make sense because earlier I had bought something at that same Best Buy with a different rep & that rep took my order without my info no problem (she said she had to enter a phone number but just entered Best Buy’s).
Yet this particular sales rep refused to proceed without info, so yeah he got an entire fictional name/address/phone/email on the spot.
Yeah at no point was I mad at the clerk and didn’t show it at all that I was boiling inside, because its just their job and they have no say in it.
Haven’t tried to say I don’t have a number or come up with a fake number, but read this in the thread earlier and will probably give it a try next time!
Another way they get your phone number is mandatory SMS 2FA login. The Dunkin Donuts app does this shitty behavior.
I miss print coupons. Hearing “get the app” or “there’s an app for it” makes me flinch these days.
I’m a casher in the US of fuckin A and I can assure you that we don’t care on a personal level what you do. If someone not having or wanting to enter a phone number at the register is the weirdest customer thing that happens in a shift then it’s the most relaxed shift of my damn life.
I think your misinterpreting your own social anxieties as being made to feel like an “outcast”.
The fact of the matter is it’s just not normal to question why a store wants your phone number and I’m sure the cashier was taken aback by the whole situation.
Convenience, not privacy, is the norm. There is going to be tons and tons of awkward social interactions when you go against social norms. Accept it and be proud your advocating for your privacy.
Yeah the title is a bit of an exaggeration of my feelings and as you mentioned, I was a bit anxious too since I have been abroad for quite a long time (and encountered something I did not expect in what I thought was an environment that could not surprise me).
Agreed, it could very well be that I was the first customer to question since the cashier started working there.
Thanks for the uplifting comment!
I asked nicely why do I need to give my phone number and I was told that to register me as a member so I can get the discount.
I declined and said I don’t want to join and would like to just pay.
I’ve just said “I don’t have one” when asked this for awhile. This never seems the phase the cashiers, I’m guessing they know what that really means. Half the time I still get whatever discount, though I’ve never tried to sign up for a membership saying that.
If it’s an online form my phone number is just (local area code)555–5555. I’ve never had that not take, except for one case where it automatically enabled 2-factor auth and I had to create a new account.
Damn, should’ve tried that! Thanks for the tip!
