• IninewCrow ( ininewcrow@lemmy.ca ) 
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    1 year ago

    ‘The customer is always right’ … doesn’t mean anything any more.

    Don’t get me wrong - actual customers will always have no power no matter what platform there is.

    The problem these days is that sellers, competitors, marketers and salesmen have co-opted the idea of ‘customers’ to screw over the entire system for everyone - customers and sellers.

    Whatever you do in online sales, whether it is selling or buying … never trust anyone and don’t promise anything beyond what you are originally expected to do.

    Capitalism is like a cancer that invades, infects and destroys everything it touches. When you think it about the definitions for successful capitalism and cancer are exactly the same … runaway, unrestricted and unlimited growth is the goal.

    • It never meant what people think it means. It means “the customer” in the sense of "the people.” The customer as a whole, not on an individual level.

      It means if you have a hat store and you sell red hats, and all of a sudden red hats are unpopular (for some reason) but purple hats become in style, stock some goddamn purple hats.

      It does not mean, and never has meant: “since I am a customer what I say goes no matter what, your hats are now buy one get one free and bend over so I can stick my fist in your butt.”