• threads are great when used right, especially for very large rooms. it’s the only slack feature i like. that being said, it’s a learning curve. the slack i was in had a custom Thread emoji to remind people to reply in-thread

    • I can see how this makes it more cluttered, less intuitive, and seem as if the basics aren’t taken care of (e.g., when will we get P2P?). This makes me think of Google Wave, which I think was brilliant. Unfortunately, I understand that many users weren’t able to understand how it worked. I wonder if times have changed enough for people to be able to understand something like threads.

      I say that because I think it’s an interesting feature. The only reserves I have is how this will be presented so that cognitive loads are reduced, and the possibility that, even at its simplest, the least technically-savvy users will not intuitively understand it. Maybe that’s also your reserve(?).

      • Chat systems aren’t email, or Usenet, or forums, and while it is a good feature in the context of those async / longer-form communication, where you need the context, it doesn’t work nearly as well for realtime chat, where you already have the context because it happened two seconds ago.

        The convention of replying in thread or in channel is a combination of personal preference (I like/dislike or am/am not used to threads), group expectations (we have agreed to reply in threads/in channel), and muscle memory (I mostly talk in channels that reply in thread, but this one expects it in channel). As the number of participants increases, it gets hard to manage, so you get a mix of in-thread or in-channel replies (and in-thread replies to in-channel replies), which leads to a fragmented, inconsistent mess and people complaining about both styles at once.