Is there any good alternative to google reviews? I’ve been using lib.reviews but it seems kind of dead.

  • eremophila ( eremophila@lemmy.zip ) 
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    2 months ago

    Reviews are a thing of the past due to manipulation, and now ai as well. Google reviews have been trash for a long time. It really is a pity, there was a time when you could do an internet search for ‘best’ and get decent results, long time ago now though, before all of the amazon links.

    • I gave a delivery service a bad review once because they didn’t deliver my food, said they would reimburse me and that didn’t happen either.
      The owner had the review removed as “false accusations” so I provided google with the chat in which the owner apologised for the missing delivery and offer me a voucher. Still got deleted because of “false accusations”.

      There are even more reviews popping up from other people that didn’t get their food. They also get deleted.

      Google reviews are worth shit.

    • I just don’t get what Google gains from allowing owners to delete reviews they don’t like so easily. I mean by doing this thy just strip away the worth of the review service since many shops etc. will have a 4-5 star rating even if they are in fact really bad.

  • Shamyase ( Shamyase@jlai.lu ) 
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    2 months ago

    CoMaps is good alternative for Google Maps overall (simple to use, emphasis on POI, routing). They are actively working on including reviews from mangrove.reviews, and may release the feature very soon (source from last week).

    Mangrove.reviews contains only a few reviews for now, but having recently been integrated in MapComplete, the number don’t stop increasing.

    • Cricket@lemmy.zip ( Cricket@lemmy.zip ) 
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      2 months ago

      I was going to mention Trustpilot as well. I had a terrible experience with Backmarket (used electronics site) and was getting the runaround from their customer service. I posted a one-star review for them on Trustpilot and all of a sudden got a resolution from Backmarket in like a day. I left my one-star review up as a warning to others.