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Remember the days before automated voice shit? Where you’d just spam “0” until it connected you with a rep?
It was so easy!
Now, it’s I NEED to direct you to the right department. Did you want to pay your bill? If so say YES if not say: Something else.
Whoever designed that system—straight to hell.
Sometimes you can mash # or * to get to a person! Sometimes it also hangs up so it’s pretty hit or miss
Some versions of that system will detect frustration and connect you to a representative, so if you just swear at it a few times, you get into the human queue immediately.
So it’s not just me. Good to know.
Juat swear the ai will detect it and redirect you almost immediately.
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